Privacy Policy

1. INTRODUCTION

Migoring ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning application.

2. INFORMATION WE COLLECT

2.1 Information You Provide

• Account Information: Email address, password (encrypted), username
• Profile Information: Native language preference, profile picture
• Learning Data: Language settings, learning level, preferred voice

2.2 Information Automatically Collected

• Usage Data: Lesson progress, conversation history, learning statistics
• Device Information: Device type, operating system, app version
• Log Data: Access times, features used, error logs

2.3 Information from Third Parties

• Payment Information: Processed through app store providers (Apple/Google)
• Authentication Data: If you use social login features

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and maintain the Service
• Personalize your learning experience
• Process your transactions
• Send service-related communications
• Improve our Service
• Ensure security and prevent fraud
• Comply with legal obligations

4. DATA PROCESSING FOR LANGUAGE LEARNING

4.1 Conversation Processing

• Your conversations are processed by AI to provide language feedback
• Audio recordings are temporarily processed for pronunciation analysis
• We do not store audio recordings permanently

4.2 Learning Analytics

• We analyze learning patterns to improve lesson recommendations
• Progress data helps customize difficulty levels

5. DATA SHARING AND DISCLOSURE

We do not sell your personal data. We may share information:

• Service Providers: With third parties who help operate our Service
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with merger or acquisition
• With Consent: When you give us explicit permission

6. DATA RETENTION

• Active Accounts: Data retained while account is active
• Deleted Accounts: All personal data permanently deleted immediately
• Aggregated Data: May be retained for analytics (non-identifiable)

7. DATA SECURITY

We implement appropriate security measures including:

• Encryption of sensitive data
• Secure data transmission (HTTPS)
• Regular security assessments
• Access controls and authentication

8. YOUR RIGHTS

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Withdraw consent
• Lodge a complaint with supervisory authorities

9. CHILDREN'S PRIVACY

• Our Service is not intended for children under 13
• We do not knowingly collect data from children under 13
• If we discover such data, we will delete it immediately

10. INTERNATIONAL DATA TRANSFERS

• Data may be processed in countries other than your residence
• We ensure appropriate safeguards for international transfers

11. THIRD-PARTY SERVICES

11.1 Analytics

We use analytics services to improve our Service. These may collect:

• Usage patterns
• Feature engagement
• Technical performance data

11.2 Cloud Services

We use cloud infrastructure providers for:

• Data storage
• Content delivery
• Service hosting

12. COOKIES AND TRACKING

• We use essential cookies for authentication
• Analytics cookies help us understand usage
• You can control cookies through your device settings

13. CHANGES TO THIS POLICY

• We may update this Privacy Policy periodically
• We will notify you of material changes
• Continued use after changes constitutes acceptance

14. DATA PROTECTION OFFICER

For privacy-related inquiries:

• Email: privacy@migoring.com
• In-app: Privacy support ticket

15. CONTACT US

If you have questions about this Privacy Policy:

• Email: support@migoring.com
• In-app: Support ticket system